Consultative videos to start with
- The first steps for Admin
- How to create a folder
- How to create a new device into Spotilla
- What is the difference between mobile IDs and manager IDs?
Instructions for the Customer Administrator to begin deploying Spotilla. Instructions for structures, settings, and configurations.
- Usability monitoring
- What's the difference between Tasks and Service Requests?
- How the user roles work in Spotilla
- What is a Service Request in Spotilla?
Browser user interface instructions
Instructions for the basic manager user of the browser interface ("work management", etc.). Basic functions, reporting, kanbans...
- How do I monitor the status of service requests and work queues?
- How to manage Service Request in the management portal?
- Tasks Kanban
- How to edit the completion time on completed task?