Usability monitoring

How to measure devices usability/utilization rate/usage rate?

General about usability monitoring

Device usability monitoring is an optional feature in Spotilla. If you want to use this feature, your system administrator will configure usage tracking AND enable usage tracking on the devices you want.

Usability monitoring consists of the following items

  • Operating schedules
    • Determining how many hours the device is expected to be in use (based on the calendar)
  • Exception times
    • Each usage schedule can contain exception times (eg public holidays) in which case the schedule is ignored (=> usage time 0h)
  • Event log
    • Indicates all events when the machine status has changed (eg "Active" -> "Faulty")
  • Statistics
    • Tabular statistics showing daily, weekly and annual utilization rate%
    • Graphical report showing daily, weekly and annual usage -%

Enabling the feature

First, define usage schedules like how many hours the equipment should be in use. The device is in use when its status is "On".  When device (spot) status is set to  "Inactive" or "Faulty"  it affects the usability monitoring (device is then disabled). 

Occupancy calculation is based on spot status. The status of the spot must therefore be changed whenever the device to be monitored enters a faulty state and also when it is restored and used again. You may automate this with Spotilla work flow tool

  1. Go to --> Assets, Devices, Tools -> Usability Monitoring
  2. Go to "Usage Schedules"-tab and press "Create new usage schedule"
  3. Define the information regarding usage schedule, for example
    1. Name: Shcedule for Production Machines
    2. Begin date: 1.1.2022
    3. End date: Not necessary unless you create a new schedule, then define a end date for this schedule
    4. Description: Description for schedule 
    5. Service wide (NOT RECOMMENDED!): with this setting you can define this schedule to regard every single spot in Spotilla
    6. Spots / Folders used: choose which devices this schedule is regarding
    7. Weekly schedule: If you want to define two different kind of schedules for odd and even weeks, you may create two different kind of weekly goals for one schedule
    8. Weekly goal: defines how many hours device should be in use
      1. For example from 8 am to 4 pm. If spot status is "Active" for 8 hrs -> usage is 100%. If device is "Faulty" for 1 hr and "Active" for 7 hrs, usage rate is 87,5%.
    9. Exceptions: with exceptions you may exclude some periods of time from calculating usage
      1. For example if 25.12 is defined as exception, then that day won't be included in calculating the usage rate
      2. This means that the time period defined as an exception does not count to annual goal either
      3. Exceptions may be defined as recurrent exceptions (for example 25.12 is exception every year)
    10. Annual planned hours shows monthly how many hours the device is assumed being "Active"
  4. Calculating starts after creating schedule(s) and choosing the spot

The schedule cannot be changed retroactively. If you want to define a new schedule, open the current schedule and set it to end today (c -end date). After that, copy the schedule and make a new configuration starting tomorrow.

The calculation is per day. In other words, today's usage will be seen in the service tomorrow, when the day has changed.

How to change spots status

Normally every devices (spots) status is "Active".

The status of the device must be deliberately changed so that the usage rate calculation takes into account the minutes, hours or days that the status of the device is not "Active".

spot status

The status of the device can be changed:

  • By opening the device in question with the browser interface
  • By opening the device in question with the mobile user interface

Whenever the status of the device is changed to either "Inactive" or "Faulty", information about when the status change has taken place and who made the change is recorded in the usage monitoring (Event logs-tab). This way you can find out afterwards why the usage rate is not 100%.

When the device returns to "Active", information about this event is also recorded.

In some cases you can automate spot status change with workflow tool

Analyzing the usage rates

Realized utilization rates can be monitored:

  • From the dashboard ("home page") via the "Utilization rate" graphic report panel, which shows all the devices that have utilization monitoring enabled
  • From the "Assets, devices, tools" -> "Usability monitoring" -> "Statistics" tab, which shows the utilization rate and hours of all devices according to the selected review period (in use, out of use and target hours of use)

    NOTE! if the utilization monitoring panel is not visible in your control view, press "Restore original layout" from the upper right corner of the control view and refresh the screen by pressing, for example, the F5 button

utilization rate panel